very informative
Reviewed By Pat&Patti - Fenton, MI | Traveled to
Although my husband and I have taken many vacations, we took our first cruise last fall. Trip was arranged by Eileen who was recommended by dear friends.
I found her to be not only helpful but prompt with responses to my many questions.
Even more important considering we live in Michigan. Have since booked another cruise through her.
I would recommend this agent to my family and friends
30 of 49 people found this review helpful
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An cruise expert can guide you to ideal cruise vacation
Reviewed By Larry R. - East Windsor, NJ | Traveled to
My wife and I had always wanted to go on a cruise and we weren't really sure which destination, itinerary or cruise line would be best for our trip. With limited vacation time (and money) we were in no position to make a mistake. We'd checked all the cruise line Web sites and they all said basically the same thing. We wanted someone with insiders knowledge to help us out point in the right direction. After talking to some friends, somebody recommended talking to Eileen and Joel at Diamond Cruise and Travel. They own the company and have been on 100 or 150 cruises all over the world. We talked to them personally, they asked a lot of questions to understand the type of vacation we envisioned and then they recommended we sail Royal Caribbean on Freedom of the Seas. They helped us find the right itinerary, the right shore excursions (Mayan ruins hike and the beach in the same day!) and they were soooo patient with all of our rookie questions. They knew every little detail like where to park at the pier, how to handle tipping, what has an extra cost on the ship, what happens when we leave the ship at port and when to get back on the ship, how to avoid getting hustled on the islands. These are experts who've been there and are happy to help. We had a wonderful vacation, we plan to work with Diamond for our next vacation and I can truly say that you just can't get this service and knowledge by booking online, even directly with the cruise lines. They even helped us get free shipboard credit and the bottle of wine was an extra nice touch.
I would recommend this agent to my family and friends
28 of 48 people found this review helpful
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Always willing to help
Reviewed By Linda T. - Rockland County, NY | Traveled to
I've been working with Diamond Cruise & Travel for close to 15 years. They are extremely helpful and easy to reach. Working with them has saved me lots of time and research.
I would recommend this agent to my family and friends
21 of 40 people found this review helpful
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She's made two cruises, and counting, excellent experiences
Reviewed By Carolann M. - Colorado Springs, CO | Traveled to
We've had two excellent cruises, to the Caribbean and Mediterranean/ trans Atlantic and another coming up to South America. Our staterooms were well placed on both previous. Eileen also helped us with excellent transportation in Rome from the airport and to the port. We spent Thanksgiving in Rome and she helped us find a fantastic cooking class to celebrate the day. We wouldn't consider booking a cruise without first talking to Eileen.
I would recommend this agent to my family and friends
20 of 38 people found this review helpful
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Always reliable on very up to date.
Reviewed By Ina - New Jersey | Traveled to
Eileen is always a first choice when I need a travel consultant. I have recommended her to many and they have been very pleased.
I would recommend this agent to my family and friends
18 of 35 people found this review helpful
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Eileen always comes through with the perfect vacation!
Reviewed By Rosemarie - Hamilton, New Jersey | Traveled to
We have planned several vacations with Eileen and have never been disappointed. She listens to what we are looking for and always makes more than one recommendation. I value her opinion since she has first hand experience travelling with these cruiselines. I will continue to plan and make reservations with Eileen for future travels.
I would recommend this agent to my family and friends
16 of 31 people found this review helpful
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She went above and beyond
Reviewed By PJ - NJ | Traveled to
We wanted to be at a hotel near some meetings in the Canary Islands. Eileen couldn't get access to it from her networks, so she called the hotel in Spain to help us! Then she got us exactly what we were looking for in another part of the country. It took her no time to complete what had been very difficult for me to figure out. Plus - everything was perfect!
I would recommend this agent to my family and friends
19 of 41 people found this review helpful
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Quick response
Reviewed By Jenny - Hightstown, NJ | Traveled to
At one time we were traveling a lot and we usually used Eileen's services. Then she was located nearby. It was easy to drop into her office with questions. Now we deal mainly by email and she responds quickly.
I would recommend this agent to my family and friends
23 of 54 people found this review helpful
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Very Attentive and Responsive
Reviewed By Maria - Hightstown, NJ | Traveled to
Ms. Entin made the planning for all of our cruises very easy and pleasant. She is extremely knowledgeable about ships, schedules, cruise lines, etc. We will use her for any of our cruise travels.
I would recommend this agent to my family and friends
19 of 47 people found this review helpful
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