Amazing travel agent
Reviewed By Zoe Camp - Los Angeles, Ca | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Randi went above and beyond in booking my family (11 people) trip to Mexico. We had to reschedule our trip not once, but twice and it would have been a logistical nightmare with Randis help. She did all of the leg work in rescheduling the flights/accommodations both times.
When we finally took our trip to Playa Del Carmen Mexico, the hotel she found for us was perfect. It was an all inclusive resort with activities for children and adults, delicious food, and beautiful pools/beach/rooms. We would have never found this resort on our own and she was able to get us a discount as well. She also arranged transportation for us to and from the airport.
We already in touch with Randi to help us plan our next trip. If you are looking for an amazing and affordable vacation, look no further than Randi to help you plan!
I would recommend this agent to my family and friends
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Amazing trip to Cancun
Reviewed By Robyn - Philadelphia, PA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Randi was so helpful in making our trip seamless & wonderful. Between advising us on which resort to go to and working with our budget, she took care of everything for us and we just showed up and had an amazing time!
I would recommend this agent to my family and friends
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Amazing trip!
Reviewed By Shannon - Philadelphia, PA | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Randi was awesome to work with from start to finish. She fit the trip within our budget, listened to our concerns, and made the travel process seamless. Can’t wait to use her again!
I would recommend this agent to my family and friends
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The best trip of my life so far
Reviewed By Glenn - Clifton Heights, PA | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Very helpful ! Got a great trip for a great price! I definitely will use randi again for our next travel. I fell in love with Mexico thanks to randi.
I would recommend this agent to my family and friends
0 of 1 people found this review helpful
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We had an Outstanding Time!!
Reviewed By Tony Flip Flops - Ventnor City Nj | Traveled to Jamaica ~ Caribbean
very attentative, good communication, took the time to determine my needs for my family and made an outstanding recommendationn
I would recommend this agent to my family and friends
Randi Scatena responded:
Thank you Anthony, so happy you enjoyed your family vacaiton!
16 of 33 people found this review helpful
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Most relaxed and pampered I’ve felt in a long time
Reviewed By Susan K - Richmond, VA | Traveled to Aruba ~ Caribbean
Randi takes care of all the little details and makes recommendations that I would never have thought of. I love that I can pick a location and then Randi takes care of the rest. This was the third trip Randi planned for me, and I will definitely turn to her for all my future trips.
I would recommend this agent to my family and friends
5 of 12 people found this review helpful
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Our Favorite Family Vacation Ever!
Reviewed By IreneS - Charlotte, NC | Traveled to Cancun ~ Quintana Roo ~ Mexico
Randi is extremely thorough in her questions of the type of vacation you are looking for, tailors the trip to meet (actually exceed) your expectations, and is prompt to answer any questions you may have and ensure your travel is seamless and top notch. The hotel she selected was stunning, service was 5 stars, food was amazing and kids loved all the pool and ocean access for swimming/playing. Their highlight of the trip was being able to swim with the dolphins on-site…unforgettable experience. The hotel was meticulous about ensuring only registered guests came onsite. We felt extremely safe. This is my fourth trip with Randi and each time the vacation has far exceeded my expectations. I will only use Randi as my travel agent because I know every trip will be superb. Thank you so much Randi!
I would recommend this agent to my family and friends
3 of 9 people found this review helpful
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Fabulous trip!
Reviewed By Aud - Phila PA | Traveled to Hawaii Island ~ Hawaii ~ USA
Randi has planned 3 great trips for us so far. She has made planning and going away stress free. On one occasion we had a question while we were away.She contacted us promptly.
Randi will plan a trip with an individual's particular interests and needs in mind. She listens! She also shares her experiences with the traveler appropriately.
We feel lucky to have found such an experienced, patient and responsive travel agent!
I would recommend this agent to my family and friends
11 of 26 people found this review helpful
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Planned our Dream Honeymoon
Reviewed By Dana and Neil - Cherry Hill, NJ | Traveled to Hawaii ~ USA
Working with Randi at Ran Jan Travel was amazing. She was extremely helpful with planning our dream honeymoon in Hawaii. Randi found the best pricing for hotels and exursions. As well as letting us know the best places to eat and shop. Our dream honeymoon went off with our a hitch, and she was a phone all away with any questions along the way. Thank you Randi!
I would recommend this agent to my family and friends
19 of 42 people found this review helpful
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Randi makes traveling a pleasure!
Reviewed By Fern & Joel - Lafayette Hill,Pa. | Traveled to
Randi makes traveling so easy, every detail is taken care of before you board the plane! We traveled to Mexico in December. There were 9 of us total. When we arrived in Cancun our transfers were waiting for us and accommodated all nine of us to our resort. When we arrived at the resort it was gorgeous and the staff were so friendly. Our rooms were so spacious and clean and the resort was exceptional. Randi suggested this resort for us! Our rooms were near our kids which we had requested. Randi is so detail oriented and always takes care of every need you may have while traveling. She even checked up on us while we were there to see if everything was okay. I highly recommend Randi for all of your travel needs, you won't be disappointed! We will use Randi for all of our future trips!
I would recommend this agent to my family and friends
29 of 64 people found this review helpful
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You won't find a better travel agent anywhere!
Reviewed By MIndy F - Montgomery County, PA | Traveled to
We just booked two upcoming trips with Randi. They will be our 4th and 5th trips that she has booked for us in just 2 years. We would never book a trip any other way. Randi always has the best recommendations, gets us the best prices and gives us the best service. It's actually fun booking a trip with Randi because she is so great to talk to, has the patience to keep on searching until you decide on the perfect destination and makes you feel like you are family. When we arrive at our destination Randi always checks in with us to make sure everything is going well. She takes the stress out of planning a vacation. It's rare to get such amazing customer service. I would highly recommend calling Randi to book your next vacation. You will be glad you did!
I would recommend this agent to my family and friends
27 of 61 people found this review helpful
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Exceeded expectations
Reviewed By Sandy and George - Livingston, NJ | Traveled to
I was a returning guest to the Hyatt in Aruba. Because Randi booked such a great trip the first time we traveled to Aruba we returned for a second visit. The hotel was beautiful and Randi obviously called the hotel prior to our arrival to assure we were given great service. A beautiful upper floor room with a beautiful view awaited us. She recommended all the right restaurants and had a hut waiting for us on the beach everyday. Randi's services allowed us a week of total rest and relaxation.I would highly recommend her !
I would recommend this agent to my family and friends
27 of 62 people found this review helpful
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Smooth Sailing!
Reviewed By ACF - Allentown, PA | Traveled to
Randi has led us on two amazing vacations this year! The first was to Israel which was our first time there. With all of my questions,and fears of the unknown, our trip was outstanding and flowed perfectly from the first minute until the last. We just returned from a cruise in which everything was great! We were very happy with the ship and it was exactly what we were looking for in a holiday vacation! Randi has organized 2 perfect trips with incredible recommendations. She listens to what we want and finds us what we are looking for. Can't wait to see where we go next!!
I would recommend this agent to my family and friends
26 of 61 people found this review helpful
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Can't wait to go back!
Reviewed By Dani - Philadelphia, PA | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Randi was lovely to work with! She really listened to what we wanted, provided great options that were very accommodating to our timing and budget, and I especially appreciated her personal opinions when we were deciding between locations and then resorts. We even had to make a last minute change based on Hurricane Irma and she couldn't have made things any easier, plus there were no additional change fees! Overall, it was a great experience and I would definitely work with Randi again :)
I would recommend this agent to my family and friends
22 of 55 people found this review helpful
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Randi made our entire trip perfect.
Reviewed By Philadelphia family - Philadelphia, PA | Traveled to
When we contacted Randi, we explained exactly what we were hoping for in our Christmas trip. She listened carefully and recommended quickly a resort in the Dominican Republic, that ended up being exactly as she described it. Randi completed all of the planning for the trip within days. She followed up with us prior to the trip making sure every "t was crossed" so that we packed perfectly and were well prepared for our trip. We have not used a travel agent for years and Randi reminded us how much value a great travel agent can add. The trip was perfect in every way and she gets enormous credit for the resort identification all the way to the end. We highly recommend Randi and her company RanJan Travel.
I would recommend this agent to my family and friends
28 of 68 people found this review helpful
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Just a phone call or an email for perfection!
Reviewed By Lori - Long Island, NY | Traveled to
Randi has been beyond helpful in meeting my vacation needs. My last vacation to the Hard Rock Riviera Maya was perfect for my family. I recently booked an anniversary trip to Aruba and Randi was able to secure everything within hours. I am confident that this trip will be just as amazing!
I highly recommend Randi for her knowledge of all things travel related and her personal touch!
I would recommend this agent to my family and friends
23 of 58 people found this review helpful
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A trip of a lifetime!
Reviewed By Alyssa - New York | Traveled to Europe
Randi found amazing deals for us and was super organized. The package was extremely helpful and had all of the information we needed, we were able to call the hotline numbers in the book when we had trouble with one of our flights. She knows exactly what we wanted and exceeded our expectations!
I would recommend this agent to my family and friends
22 of 57 people found this review helpful
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She made planning so easy!
Reviewed By Hamilton family - Hamilton, NJ | Traveled to
Randi is GREAT!! She was very responsive and made everything easy. We used her to book our honeymoon and we didn't have to worry about anything! We told her what we wanted and she found it and the price was right!! During our honeymoon, she made sure everything was going good and even after, she followed up. We enjoyed working with her so much we are using her again and will for our future travels! If anyone needs to book a trip, I highly recommmend Randi!
I would recommend this agent to my family and friends
25 of 63 people found this review helpful
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Handled all the stuff big and small
Reviewed By Family V - Philly, PA | Traveled to
Randi, has handled our large family vacation for years. Takes care of all the details and makes sure hotel is aware of our party size and special needs, good agent to deal with. Would recommend
I would recommend this agent to my family and friends
20 of 53 people found this review helpful
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Knows her stuff
Reviewed By Scott H. - Providence RI | Traveled to
This trip to Jamaica was scheduled 6 months ahead of time, but you would have thought that Randi was thinking of me every day between booking and the trip. Regular contact, courteous service--she felt like my big sister, and not my travel agent. I've used her for 15 years in a row, and i'll use her for another 150 years!
I would recommend this agent to my family and friends
23 of 60 people found this review helpful
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Awesome service
Reviewed By Nj - Fort Washington | Traveled to
Randi has been my family's travel agent for the last 3 years. Randi offers amazing service from beginning to end taking care of all your traveling needs. Very professional and efficient. I would definitely recommend Randi to anyone who is looking for a travel agent hands down one of the best!
I would recommend this agent to my family and friends
25 of 65 people found this review helpful
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