Heidi Parsont
Alexandria, Virginia Travel Agent
Fontaine Travel, an independent agent with KHM Travel Group, OH, a Travel Leaders Network Affiliate Agency
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Independent Travel in Europe & Caribbean
Many people struggle with travel research and planning; as a Mom and a small business owner, I know the struggle firsthand. Along with juggling home, family, and running a business, I always managed the research and planned our family vacations. I liked the challenge of creating the perfect getaway — and was successful at planning many trips my family enjoyed (and fortunately, none they have hated).
With Fontaine Travel, I help other busy professionals (especially Moms like me) create vacations that make memories, without the added responsibilities. I take the stress out of travel planning by caring for every detail so you don't have to! We work with couples, families, multi-generational groups, friends, affinity groups/ERGs, and businesses looking for extraordinary travel experiences.
Fontaine Travel specializes in individual, couples, family and small group travel throughout Europe, couples, families and multi-gen families to Mexico and the Caribbean, especially adults only and all-inclusive.
I’ve been fortunate to live on three continents: Asia, Europe, and South America, and have traveled across the globe, visiting nearly 50 countries across 5 continents. I'm not sure yet when I'll get to Antarctica but Australia will be soon! Needless to say, if you're planning a trip, there's a good chance I've already been there!
I founded Fontaine Travel in the spirit of sharing my travel experiences and expertise with fellow travelers; I hope to create for you a vacation that is as inspiring as it is unforgettable.
You can see more at my website at www.fontainetravel.com. And I hope to make your life more fun and stress-free by helping you plan your next vacation.
Fontaine Travel — Because vacations are exciting, travel planning is not.
Travel Agent for Busy Professionals in Europe
Calming pale blue waters of the Caribbean
We specialize in custom and group travel itineraries in Europe, South America and Asia as well as beach vacations, All-Inclusives and cruises in the Caribbean. We help busy women, busy moms and busy professionals plan their trips whether it's France, Italy, the coast of Spain, the Greek Islands, England, Scotland, Ireland, Scandinavia, Czech, Hungary, Germany and the Caribbean including Aruba, Dominican Republic, Grenada, St. Lucia, Turks & Caicos, and Mexico.
Independent custom travel for Europe including mainland Europe, the UK, Baltic States and Scandanvia. The sunsets of Oia, fjords of Norway and Grace Bay in Turks are among my favorite places in the world.
My Areas of Expertise
CERTIFICATES & AWARDS
AMA Academy
College Graduation Trip
Reviewed By JessicaD - Baltimore, MD | Traveled to Italy ~ Europe
Heidi was always responsive within minutes of being emailed. She put together a wonderful package for us, starting in Barcelona and then flying to Italy for several cities. She made excellent recommendations for excursions and ways to explore each city. We were very happy with our trip!
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thank you so much. It was a pleasure to work with you and help you have a fun vacation!
Thank you so much. It was a pleasure to work with you and help you have a fun vacation!
A Graduation Trip of a lifetime!
Reviewed By K. Campbell - McLean VA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I cannot say enough good things about working with Heidi Parsont. She is so personable, accessible, and completely committed to ensuring the entire experience was met at my highest expectations. We had a huge group with lots of moving parts and Heidi was a master at organizing each step. I appreciated she was always available, it made the experience of using a travel agent so worth it.
I would recommend this agent to my family and friends
Heidi Parsont responded:
It was so great to work with you and help you plan a great senior trip. I will miss our regular calls and hope we can plan for the next adventure soon. Thanks for all the support!
It was so great to work with you and help you plan a great senior trip. I will miss our regular calls and hope we can plan for the next adventure soon. Thanks for all the support!
Beach Escape
Reviewed By Cindy - Silver Spring, Md | Traveled to Mexico
Heidi was wonderful to work with. She listened to what we wanted , helped us focus our options, and provided us an array of suggestions but not so many that it was overwhelming -just the right amount. I had never used a travel agent before and was very pleased with my experience. I would wholeheartedly recommend Heidi and Fontaine Travel to anyone planning a trip!
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thanks so much for your feedback. I'm glad you had a fantastic trip and hope to have the chance to work with you again.
Thanks so much for your feedback. I'm glad you had a fantastic trip and hope to have the chance to work with you again.
Heidi made our trip easy, ideal and amazing!
Reviewed By Spencer Stouffer - McLean, Va. | Traveled to Cancun ~ Quintana Roo ~ Mexico
Heidi planned our large group trip with multiple families and each with specific needs. She did an amazing job in every respect - logistics, experience, fun and set up an set up an amazing itinerary. I did not know Heidi before this trip and I intend to request her assistance on all trips going forward.
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thanks so much for your business. So happy the trip went well and look forward to working with you in the future.
Thanks so much for your business. So happy the trip went well and look forward to working with you in the future.
Awesome family vacation!
Reviewed By Ronnie - VIenna | Traveled to Mexico ~ Mexico
Heidi was a joy to work with! She met with my daughter and I to learn about what was important to us in finding the right trip for our family and then did all of the research and presented us with a number of options and talked through all of the details of each option with us so we could make an informed decision. Her understanding of how to plan a vacation to ensure that all members of the family - from teenagers to grandparents - would have a great time was so helpful. Once we made our decision, Heidi took care of all of the details and reservations, even making sure that we had dinner reservations on the resort for a few nights. She went the extra mile by checking in on us via text while we were at the resort (and while she was on vacation with her own family). No detail was missed and we all had a GREAT vacation! I would highly recommend Heidi when you are planning your next trip!
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thank you! So glad it was a great family vacation. You were great partners in this and I'm thrilled that it was so much fun. Thank you!
Thank you! So glad it was a great family vacation. You were great partners in this and I'm thrilled that it was so much fun. Thank you!
Xmas ski trip
Reviewed By Meg - Potomac, MD | Traveled to Park City ~ Utah ~ USA
Heidi made things so simple and everything went very smoothly!
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thanks! Glad you had a great trip!
Thanks! Glad you had a great trip!
Enjoy your trip
Reviewed By MCR - Arlington, VA | Traveled to Portugal ~ Europe
My husband and I wanted to visit Portugal but have someone else do the planning. On a friend's recommendation, we hired Heidi to book hotels, flights, and several walking tours. Heidi's interview with us gave her the information she needed to set everything us for us. Thanks, Heidi, for a delightful trip.
I would recommend this agent to my family and friends
Heidi Parsont responded:
So glad that you enjoyed your trip! Thanks for working with me on this fabuluous vacation!
So glad that you enjoyed your trip! Thanks for working with me on this fabuluous vacation!
Best 30th Anniversary Trip Ever!
Reviewed By Bridget - Clifton, VA | Traveled to Aruba ~ Caribbean
Heidi is fantastic! Very responsive and paid attention to every detail to make sure that the trip went off perfectly! She also checked in regularly with any updates and suggestions for the trip. She ensured that our flights were on time and kept us updated along the way! Top notch customer service!
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thank you! So glad it was a fantastic anniversary trip. Congrats on 30 years and look forward to helping you with future adventures.
Thank you! So glad it was a fantastic anniversary trip. Congrats on 30 years and look forward to helping you with future adventures.
Wonderful time in Northern Italy
Reviewed By Shanta - Washington, DC | Traveled to Italy ~ Europe
Heidi was super responsive and provided great recommendations and guidance on how to make our trip the best one ever. She also provided us with a detailed itinerary that organized the plans she made for us and all of the ones we did on our own. It was super helpful to have a cohesive document. My husband and I thoroughly enjoyed our trip!
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thanks Shanta. So glad you enjoyed the trip and thanks for the great feedback. I look forward to working with you on future trips!
Thanks Shanta. So glad you enjoyed the trip and thanks for the great feedback. I look forward to working with you on future trips!
Wonderful trip
Reviewed By Wendy - Alexandria, Va | Traveled to Norway ~ Europe.
Heidi was great about responding quickly to inquires and had some wonderful suggestions
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thank you Wendy!
Thank you Wendy!
Once in a lifetime trip
Reviewed By David Dorsett - Lisbon and Porto | Traveled to Portugal ~ Europe
Excellent
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thanks!
Thanks!
Fabulous trip!
Reviewed By Rosemary - Alexandria, VA | Traveled to London ~ England ~ Europe
Heidi helped us plan travel to London and Ireland. She was very helpful with ideas for planning the trip with teens in mind too; we were able to find points of interest for all. We benefitted from Heidi’s experience, resources, and expertise in navigating the ins and outs of international travel. We had an absolutely fabulous time there – and highly recommend Heidi to help with your travel planning.
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thank you Rosemary. I'm so glad that you had such a great trip! I hope to work with you again in the future for all the travel you plan to take with your teens.
Thank you Rosemary. I'm so glad that you had such a great trip! I hope to work with you again in the future for all the travel you plan to take with your teens.
From Skeptic to Believer: My Experience w/ Heidi
Reviewed By Alex - Washington, DC | Traveled to London ~ England ~ Europe
I must confess that this was my first time entrusting travel plans to a professional advisor. However, any apprehensions were swiftly put to rest.Heidi's responsiveness was impressive— enthusiastically addressed questions & concerns. The process was a flawless "white-glove" experience. She did an outstanding job customizing my trip based on my preferences, delivering a suite of options that were thoughtful, well-researched, and suited precisely to my Anglophilic tendencies. It was an exquisite convenience to not lift a finger.
She arranged the most marvelous private tour of Windsor Castle. The luxury hotel in Mayfair was perfect & surprisingly affordable, especially given my visit coincided with the Coronation of King Charles III.
The most astonishing aspect was the time Heidi saved me. Her expertise transformed this potentially overwhelming task into a seamless, first-class experience.
I wholeheartedly recommend Heidi to anyone looking to make their
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thank you for the opportunity to deliver an awesome experience. I'm so glad that I could meet your needs and so excited that you were able to enjoy the time so much! Thank you.
Thank you for the opportunity to deliver an awesome experience. I'm so glad that I could meet your needs and so excited that you were able to enjoy the time so much! Thank you.
Made traveling so much easier
Reviewed By MCA - Berkeley, CA | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
Heidi was great to work with and I look forward to working with her again! Heidi helped me book a spring break trip to Puerto Vallarta at a kid friendly resort. This was my first time working with a travel agent and she made everything really easy, including answering all my questions. The trip was also last minute and she helped me find something that was in my price range and desired location.
I would recommend this agent to my family and friends
Heidi Parsont responded:
So glad you had a great trip and look forward to working with you again in the future.
So glad you had a great trip and look forward to working with you again in the future.
A dream trip!
Reviewed By Michele - Alexandria, Virginia | Traveled to Italy ~ Europe
Heidi was very helpful, super responsive and put us at ease with all of our travel plans and logistics.
I would recommend this agent to my family and friends
Heidi Parsont responded:
So great to work with you and glad you enjoyed your trip!
So great to work with you and glad you enjoyed your trip!
Multi-Generation Trip to Italy!
Reviewed By Kim G - CT | Traveled to Italy ~ Europe
Heidi was very easy to work with, she had many varied suggestions for our group and was able to confirm our tours and tickets and get us all the information in plenty of time.
I would recommend this agent to my family and friends
Heidi Parsont responded:
So glad you had an awesome trip! Thanks for turning to Fontaine Travel!
So glad you had an awesome trip! Thanks for turning to Fontaine Travel!
Much needed mid-winter getaway!
Reviewed By Cynthia - Needham, MA | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Heidi makes traveling much easier and more enjoyable. She has a wealth of knowledge and personal experience to guide her clients in planning the vacation of their dreams. Her attention to detail and prompt communication are unmatched. We enjoyed every aspect of our trip knowing we were in good hands and will use her services again for our next big adventure.
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thank you for turning to Fontaine Travel for your recent getaway. It was a lot of fun to plan and thank you for being easy clients!
Thank you for turning to Fontaine Travel for your recent getaway. It was a lot of fun to plan and thank you for being easy clients!
Logistics Made Easy!
Reviewed By Rita - Brookline, MA | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Heidi was so thorough and thoughtful. She provided us with great advice as to where to eat and booked our dinner reservations for us. She also coordinated our airport transfers, which were seamless. She made traveling so easy!
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thank you! So glad that it was a fun and easy trip! Thanks for booking with Fontaine Travel.
Thank you! So glad that it was a fun and easy trip! Thanks for booking with Fontaine Travel.
Unsurpassed Service
Reviewed By Lisa - Concord MA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Heidi Is an absolute professional! Her attention to detail made my trip amazing.
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thanks Lisa! So glad you had fun. Look forward to working with you again.
Thanks Lisa! So glad you had fun. Look forward to working with you again.
Awesome January Getaway
Reviewed By AmyTsuch - Arlington, VA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Heidi Bulow Parsont of Fontaine Travel booked and planned a wonderful 50th birthday trip for my husband to a newly opened Hyatt Zilara in Riviera Maya. She took care of every detail, down to the transportation and little things like a birthday banner on the room door. The whole process was completely turn key, and she couldn't have chosen a better locale for us to get away from a cold DC winter in January. I won't hesitate to use Heidi and Fontaine Travel to book my next trip!
I would recommend this agent to my family and friends
Heidi Parsont responded:
Thank you Amy for those kind words. It was a pleasure to plan this trip for you and look forward to working with you on future adventures.
Thank you Amy for those kind words. It was a pleasure to plan this trip for you and look forward to working with you on future adventures.