Rosemary didn't let us know up front that she works with an extremely limited list of hotels. For our honeymoon Rosemary was to give us ideas for 3 different places in our budget for a 12 day vacation. She gave us the prices for only the airfare and hotels, and all came in over budget and for only 10 days. When I asked if we could go with less expensive hotels that were not as fancy her response was that since they included breakfast that it would be about the same. I still didn't know that she was really trying very hard to just use the hotels in a limited network. I found out later we were paying $300 a night for hotels when we could have booked five star hotels online for half that. We said we wanted to go to Crete, Greece, which is a fairly popular tourist destination with thousands of hotels and we wanted to do specific activities, and Rosemary booked a very nice resort hotel.she also offered us some nice tours, but left out scuba because it wasn't in her network, she said we could arrange in country (i thought a travel agent was so we didn't need to plan in country). When we arrived, the hotel was great, but 3.5-5 hours from the activities she sent us! So we spent a stressful time booking another hotel on our own, and paid $300 for a night at the hotel we didn't use, because we didn't want to drive 3.5 hours to the 2 tours (10am-830pm) then drive back another 3.5 hours to the hotel. I asked if she knew all the activities were so far away, no reply. Come to find out, the tour company she uses only has 2 hotels in the island of Crete, so that's why she didn't book us into the cities and airport close to Chania, which is the most popular place to visit on the island. I could go on about other disappointments. I wish I had not spent $500 on these "travel services" and booked on my own, and spent that money on the honeymoon.

This review is long overdue, as I have been using LLT & LLE travel services for many years. As a busy business owner myself, I value and appreciate Rosemary’s superb, detailed and personalized service. Not only does she acknowledge my needs and wants, she also the best possible and most cost efficient ways to get there. I have had a few last minute trips and a few planned out trips, all have been perfect without any snags. Her organizational skills and attention to detail make her the best, along with her professional, yet very personable demeanor! I have recommended a few of my own clients to her as they travel extensively and so far, they are also so grateful to have found her. Working with Rosemary takes away the stress, confusion and hassle of travelling. In my benefit, her prices are lower then what they should be for what she delivers. This company is a “MUST”try and definitely the top in their field. Thank you!

Rosemary is very professional and has good processes and she is very responsive, and let us know ahead of time if she will be out of the country with delayed response.. She raises good points to consider. It seems that for the travel portion that she is restricted to using vendors in a certain network and if you don't use those vendors then you are a bit on your own for the planning, which is a bummer.

Rosemary was instrumental in the success of our Bahama vacation last Thanksgiving. Flying from MA to the small island of Eluthera was proving to be a real headache for us to put together on our own. We contacted Rosemary who eagerly took us under her wing and assured us she could piece it all together. Not only was she able to coordinate all our various connecting flights she also managed to apply some JetBlue credits to further reduce our costs. For a very little amount of money paid to her, she spent a lot of time working on our behalf, before, during and after our trip. Wonderful customer service and we would definitely refer her to anyone we know needing travel planning of any kind! We hope to work with her again in planning a future family vacation.