Joanne M Telfer
Singing Mermaid Travels - Group Specialist
Port Clyde, Maine
I am a retired Spanish Teacher. Upon retirement, my husband and I moved from the cold winters of upstate New York to the warmth and sunshine of Southwest Florida. I live with my husband and my dog, Agnes. I have two sons, one grandson, and three grand-pups.
My family and I have been traveling for a long time thanks to my mom and dad. A family of five, we started traveling to places both near and far when I was young. My parents taught me to love and respect culture and travel.
I am a "home-based travel agent", which means that I work as an independent agent through Dugan's Travels, and I work out of my home. I have all of the resources that the large, store-front agencies have. Dugan's (out of the State of Washington) has contracted with the major airlines, hotels, cruise lines, and all other travel industries with the lowest negotiated prices. My prices are your prices.
My travel philosophy is based on two things:
- First is the belief that your needs are of the utmost importance.
- Second is that I love to travel myself, and I absolutely hate it when things go wrong. Of course, some things are our of our control, but that which I can control will be taken care of with great care and pride. I am committed to meeting your needs.
As a result, a high percentage of my business is from repeat customers and referrals. I would welcome the opportunity to earn your trust and deliver you the best service in the industry. I offer personalized attention to the leisure, business and group traveler and I will do my best to tend to your every need. I specialize in air, cruise and tour packages and work with a large variety of airlines, hotels, car rentals and cruise lines worldwide to provide you with the best deals on the market.
Nervous to book online? That’s okay! Deals change every day — and every hour, for that matter. It can be hard to keep up with the offers and I know you want the most budget-pleasing deals. I understand that kind of anxiety. That’s why I offer this service on a personal level, with a smile every time!
Email me ([email protected]) or call me at 607-376-1883 (cell), or fill out the contact info on this website to begin your travel planning today!
Groups are my specialty
While a Spanish Teacher, I had the great honor to take a lot of students abroad. We traveled to Europe, Central, and South America as well as the Islands of the Caribbean. Groups are my specialty!
If you have a family group, a group of co-workers, the bride's "girl's only" party or the groom's bachelor party, a group of friends wanting to get away, etc., I'm here for your group needs. Again, Groups are my specialty!
There are a variety of programs available for groups. I'm happy to work with you to find the best one for your group's particular needs. Just LOVE working with groups!
My Areas of Expertise
English
CERTIFICATES & AWARDS
Related Travel Stories
A most exceptional trip to Seattle
People think vacations have to be so expensive and elaborate. That's simply not true. A quick trip to a local area can be so rewarding. I had that experience last year when my husband and I went to Alaska for our 30th anniversary. It was a trip we dreamed of for ... Read more from my A most exceptional trip to Seattle story.
She made my trip as important as her own trip would be!
The trip of a lifetime!
It was such a pleasure working with you folks. I hope to be able to help you plan more trips equally as fabulous! Safe travels always!
First trip across the pond…but not my last!
Hey Jim! So glad you had a great time, and it was worry free! I'm here when you get the travel bug again! Always a pleasure to help good people!
Travel To Greece Made Easy & Fun With Joanne
ability to plan amazing side tours, and sense of fun. You are The Best and I can’t wait for your next trip.
Oh Toby, thank you for your kind words. It was an amazing trip, and having you along was a blast! Next year...where to?
Very educated on travel & fun to be with.
Thanks for your kind words! It's always a pleasure working with you! Thanks so much! Where to next?
Very happy travelers!
Thanks, BL! It's always a pleasure working with you! See you in the DR in February!!!
A Grand Trip!
Thanks for your kind words, Adriane. I'm sorry that things were "weird". And, I would love to know about the hotels. Let me know what happened so it will help me in the future with other clients, as well as with you! Where to next??
Great cruise. Great vacation. Great group (IPA)
Disappointing Service
Paul, I'm sorry you feel this way about my service. First of all, the rooming situation is totally out of my control when the ship is as full as it was. As far as the terminal was concerned, I told you what Carnival told me. Regarding the dining time, it was on your confirmation, it was "round robin" meaning that you could eat with whomever you chose in your group. The cocktail party was for YOUR group, not for me. I hope, in some way, you will have great memories of that cruise.
The greatest experience on our first cruise!
Thank you for your kind words! Let's do it again soon! Such fun!
Amazing!!
It was my pleasure to help you and your "tres ninos" get to Nicaragua to see family...FINALLY! Happy to help, and I'm here for you anytime, amiga! Thanks for your kind words!
Awesome cruise
Thanks for the kind words! Where to next?
Family Ireland Trip
I'm so glad you all enjoyed yourselves. It was my pleasure to help you and your parents and friends with the "big trip". You and your friends/family are so much fun, and I'd love to work with you again! Safe travels always!
1st trip to Las Vegas
Thanks for this glowing review Barry! I am so glad you and your wife enjoyed your trip. It's my pleasure to help you whatever your travel needs may be! Safe Travels!
Great Trip!!
Thank you for your kind words, Grant. It was a pleasure working with you and I look forward to doing it again soon! Stay well! J
Fun With Friends
Thank you for your kind words! I look forward to working with you and Joe again soon! Stay safe!
The Thin Blue Line SAILS The Deep Blue Sea
The cruise was a lot of fun and having you and Liam there was wonderful. I hope we can travel again together soon.
The Thin Blue Line SAILS The Deep Blue Sea
Thin Blue Line Cruise
It was such fun to meet you and "B" and share some great times! Where to next??
A wonderful vacation
It was so great to meet you and share this cruise with you. Thank you for your kind words. Where to next???
Well organized
Thanks, Betsy, for the kind words. It is my pleasure to work with you and share in your adventures! So, where will your next adventure take you?
A wonderful trip had by all
Thanks for your kind words!
Best cruise ever!!!ean
So glad I could help! Safe travels, always!
Great experience!
Thanks for these kind words, Janelle. Where to next???
Once in a lifetime…well maybe twice!
I am so glad your trip was all you wanted and then some! Thanks for the kind words. It's always a pleasure to help wonderful people have great trips! Where to next???
The Personal Touch
Amazing trip, agent needs work on organization
Hi Sarah. Thanks for your feedback. I'm not sure what "mistakes" I didn't respond to, but if you would give me more feedback, I'd be happy to work on my organization! I'm glad you enjoyed the trip!
Joanne always goes the extra mile
You are too kind. Thank you. You make it easy! Where to next?
Honeymoon!
Thank you, Kass, for your kind words. Working with you and Patrick is always fun! Where to next???
Group Planning made easy
Expert Traveler and Agent
Thanks for your kind words! It's always a pleasure working with you! Thanks so much! 3 trips already??? Where to next?
Crusin' in the Tropics - Cozumel, Belize, & Roatan
Thanks for the kind words, Becky! Can't wait for our next trip!