Carla Nooyen
Carla Nooyen
Hawaiian Islands Specialist
Aloha, I have been in the travel business since 1995, and with Travel Leaders since 1996. There is nothing more satisfying to talk with clients who have just returned from a trip and hearing what a wonderful time they have had and the lifelong memories they made. It is my personal goal to treat each client with the same customer service and satisfaction that I want to be treated as a customer. Because of this, all my clients are either repeat or referral clients. I believe in responding promptly and value all my clients. One of Travel Leaders' definition of customer service is "Anticipating client needs before they tell you". And our main goal at Travel Leaders is to "Exceed our customers expectations". I am a Hawaiian Specialist and have been to 5 out of the 6 islands. I am also a Accredited Cruise Counsellor (ACC) by Cruise Lines International Association. I have sailed on Royal Caribbean, Princess, Norwegian, Celebrity to Alaska, Eastern and Western Caribbean Islands and the Mexican Riviera. I am a Certified Travel Specialist through Travel Leaders. I have been to many of the Mexican destinations and also many of the Caribbean Islands, including Cozumel, Riviera Maya, Puerto Vallarta, Cabo San Lucas, Ixtapa St Lucia, Aruba, St Thomas and the British Virgin Islands, Barbados, Antiqua, etc. I have been to Europe many times, going to be taking my first Europe River Cruise on the Danube in October. And of course many US destinations. It would be my pleasure to help you with your Dream Vacation.
Clients Honeymoon in Maui
Everything was WONDERFUL!!! We absolutely loved everything about our trip. The hotel was FABULOUS, the weather was amazing, oh my gosh… Thank you SOOOOOO much for everything, and I would recommend this trip to anyone!!! And we both wont even THINK about using anyone else for trips… and everyone that asks where to go to get info… we’ll be giving them your name. Thank you for the welcome gift as well. It brought a smile to our face to get a little gift from home! Niki and Adam
My Areas of Expertise
CERTIFICATES & AWARDS
Three families celebrate in the Caribbean...
Carla is very quick to respond, always with numerous options and a very helpful and pleasant manner. She is a master at coordinating all the details and we have yet to experience any conflicts or confusion. Having benefited from her know-how at least a dozen times, Carla is always our go-to agent.
Thank you Dennis, it is always a pleasure to work with you also.
Fantastic five night cruise
Thank you Curt & Jill It was a pleasure working with you, and so happy you had a great time, experience. I look forward to helping you in the future with any of your travel needs, Carla Travel Leaders
25th Wedding Anniversary to Never be Forgotten
We went to the Riviera Nayarit area and just loved our spacious room with balcony and Jacuzzi. We had so much fun walking the beach to the flee market in Bucerias, and taking the bus to Puerto Vallarta River Walk. We also took in a cruise that took us to a remote place for a dinner show, which was just awesome to say the least with our guides who were just a hoot. Seeing the whales and dolphins from our balcony was incredible, it was truly a trip that we'll never forget. With all of our sight seeing and taking in the culture, we finally spent the last day just pool side enjoying everything we've done.
Carla will definitely be the person we reach out to the next time we plan a big vacation. In fact will be talking with her soon about a group going in 2017
A great no-surprise vacation!
The girls loved it!! Very smiple.
She was so helpful and did additional research on tickets for plays. She made our trip smooth.
It was the best time for my two daughters and myself. I'll use her again and have told several people how easy it was with her help.
Thank you Mary Kay, so glad you and your daughters had a good time.
All of our trips
Thank you Bill, always a pleasure to work with you and Jean.
It was a cruise for our family (13) of us on RCL
Best Trip Ever!
Making travel easy
Carla is easy to work with, very professional and always provides multiple options for flights. She does the little things like always remembering trip specific information like preferred room numbers at a hotel and the need for travel insurance without me having to remind her. In addition, she always touches base right before the trip and then follows up after we have returned to ensure that everything went as planned. I feel confident leaving the travel details in Carla’s capable hands. She is a pleasure to work with.
Awesome TravelAgent
Always there for me
Wonderful trrip
A great trip to Hawaii
For all of your travel needs
Carla was VERY helpful
Decided to change travel companies
Thank you taking the time to let us know your thoughts. I understand your frustration as you were trying to avoid layovers at specific airports especially since your original airport (Lacrosse) does not have a lot of connecting airports to choose from. I was happy to work with you and glad that we were able to find a desirable destination, Puerto Vallarta, for you to enjoy your trip. Thank you
Was the Sandals resort in. Bahamas
Great Trip to Alaska
We are back from our fantastic Alaska trip
Let me first say what a great job you did. I appreciate your answering my questions when likely they were answered somewhere in documents you sent.
Secondly I think you know I was concerned about transfers. Let me say the transfers were unbelievable great. Bags were in our rooms at each spot even before we got to the room. Princess knocked it out of the park
We had a great time
Thanks again
Steve
Italy- My Dream Vacation
Thank you Denise, I am so glad you enjoyed your trip. It is always a pleasure working with you. Can't wait to help you with your next adventure. Carla
Great trip
Curt & Jill, Thank you so much, so glad you had a good time. And thank you for being a loyal client, appreciate your business. Carla
Carla helped us pick this COVID re-set trip.
Thank you so much, and you are the "best" clients
Travel Agent Extraordinaire
Thank you so much Trish, you and Gary are so easy to work with. I appreciate your business. Thanks again Carla
Hawaii and New Zealand
Donna thank you and Peter for your years of loyalty, I appreciate your business so much. To many more years of travel Thank you again Carla
Seasoned cruisers
Thank you so much Sean for you and Marsha's years of loyalty. Here's to many more travel experiences. I appreciate your business Carla
Great resource for all your travel needs
Thank you so much for your years of business, I really do appreciate it. Carla
The trip of a lifetime
I am so glad you and your family had a great time, you were so easy to work with. I appreciate your business. Thanks Carla
Our best trip ever!
Thank you so much for your years of loyalty, I appreciate your business. Thanks Carla
Best Travel Agent
Thank you so much for your years of loyalty. I do appreicate your business. Thanks Carla
Italy & Europe with the best travel guide ever
Then we did 4 Budapest Hungry 7 nights Danbue river Austria Germany. Even though Carla was 1000 miles away you could text, email, or call and her response time to any concern was quick efficient and effective.
You could not expect, wish or desire a closer relationship
Thank you so much for your business, I truely do appreciate it. Thanks Carla
First Cruise
Has always done right by us.
First Cruise
Trip of our Lives
Awesome Anniversary Vacation!
Relaxing time
We booked out flights over a month in advance, and then about a week before our departure, Carla verified that the flights were still scheduled and verified our seat assignments.
It is so nice to have someone looking out for your best interests.
I would recommend Carla to anyone traveling locally or abroad.
Everything went smoothly.
Loved it
Carla Thanks again for everything that you did to set up our travel arrangements for Hawaii. We really appreciate it.
Hawaii Honeymoon
Good morning, Carla! We had a great time and are only happy to be back because of our little boy. This snow can just go away! We had a great time! We enjoyed both locations, but we loved Wailea, probably because of the Marriott. When we go back, we’ll take our son and there would be more for him to do at that location. We liked both locations because of their beach walks. That made it easy to get to food, coffee, shopping, activities really easily. We snorkeled and scuba dived. We visited Iao Valley State Park and the Maui Tropical Plantation. We had some of the best meals of our lives! The sushi was hands-down the best we ever had. Thank you so much for arranging everything. We would love to work with you again soon. Sincerely, Lauren
Australia
Sent: Wednesday, November 29, 2017 6:35 PM Hi Carla The trip was totally amazing and went beyond my expectations! I waited all my life to go there and it was beyond words. The best parts for me were the animals, boat rides, trying new foods, and the scenery and it's history. Thank you so much for helping me achieve my dream! Daphnie